Adjusting Usage for Lost Sales

A customer requests a product and it’s not in stock. They can’t wait for you to obtain the item so they purchase it elsewhere. You’ve lost a sale. That means you have lost the opportunity to earn a profit, disappointed the customer, and probably put...

A Key to Accurate Demand Forecasting

I received a call from one of my customers this afternoon. “Jon, something is wrong with my demand forecast. We usually have a sharp drop in usage in January because several customers have shutdowns. But the forecast is recommending we stock almost twice as much...